Tiger Dissappears

Does an 800-pound gorilla leave a shadow ?

Accenture, the global consulting firm announced this week it had the perfect plan for solving its current public relations problem, i.e., commercials, ads, billboards, posters, etc. touting its close and paid association with the world's most recognizable professional athlete, Tiger Woods. The plan, undoubtedly cooked up over several high priced meetings between management and corporate PR consultants, is a simple one...eradicate the cheating philanderer from our corporate life and pretend he doesn't exist! I can't imagine the number of high-priced hours that were charged against this winner.

Accenture, as if Tiger Woods Were Never There

How exactly...by removing the "Tiger brand" from all advertising, web sites, posters, internal displays, T-shirts, caps, tchotchkes...and, I assume from all jokes around the water cooler or board room table.

"The company's advertising campaign is about "high performance" and Mr. Woods 'just wasn't a metaphor for high performance anymore,' a spokesperson for Accenture said." Really? Juggling thirteen plus affairs while being married... and winning Athlete of the Decade, might cause some to doubt that, but that's fodder for others to debate.

Ironically, Accenture's Orwellian decision has caused even more focus to be put on the company's decision making and not for its decisiveness, but for its silliness and perceived pettiness. Rather than suffer a little self-effacing embarrassment, stand by their original decision, or at least judiciously move to a new marketing strategy, Accenture has chosen to come across as humorless, self-righteous, and a shade petty. Just the traits we all want in our high-priced corporate consultants, I guess.


For the record, I'm one of those naysayers that actually do believe that Mr. Woods' does not have a "public obligation" to come clean...to open his broken personal life to the public hordes that may or may not have purchased consulting services, a watch, a Buick (which he obviously doesn't drive personally) or a razor because of his face and scripted word. Mr. Woods is one hell of a golfer, arguably the best that ever lived...and as a golfing role model with his picture perfect swing, power, and single-minded on-course competitive intensity, he should be admired and imitated...and well-paid as a professional athlete. If these same attributes...some God-given but most learned through hours and years of practice...also attract advertisers, PR-types, corporate hanger-ons, fawning sports writers, and yes, beautiful adoring women...does that present an obligation for him to "go public" with an explanation or act of contrition so all can feel better about their own foolishness. The corporate sponsors and their PR minions are no different than the women that threw themselves in front of him...hanging out with Tiger so they can feel better about themselves and maybe add a little value to their lives (products, services, etc. etc.) They all got something in return.

The only people that Mr. Woods has an obligation to are himself and his family...and maybe his golf game that brought him the fame in the first place. The rest of us self-righteous souls need to get back to work.

Not Again…Burson Takes it on the Chin

Mark Penn makes it easy to violate the 11th commandment...

Let’s get this on the record and out of the way early…I like to think of myself as politically semi-independent. I lean a little toward being more fiscally conservative as I approach retirement but definitely to the left on social issues. But as the politics of 2010 go, I would definitely be considered a liberal latte-sipping leftist. Ok that being the case, then why am I constantly criticizing Mark Penn, the self-anointed political PR guru, advisor to Hilary and other Democrats, and head of one of the great old PR institutions and my alma mater, Burson-Marsteller?

Why…because he makes it so easy. Burson-Marsteller supposedly under his expert guidance continues to make dumb decisions…not necessarily for the clients, but for itself.

The latest is a recent report that federal records show that Burson and sister company, Penn, Schoen & Berland, were paid $5.97 million by the FCC to promote the national switch from analog to digital television last Spring. Granted, $4.36 of this amount was spent on paid advertising through it’s parent, Young & Rubicam, but Burson readily and proudly admits that it was compensated $1.3 million in “professional fees for the work of a team of professionals.” Considering that the entire program supposedly lasted less than three months, that indeed is a team of at least very expensive professionals. And if I remember my days at Burson correctly, they all carried hefty titles and more importantly, even heftier hourly billing rates.

It’s hard to fathom the stupidity or frankly, the immorality, of such billing and even harder to understand in this supposed age of “change in politics as usual,” the hypocrisy of allowing it to happen. I had hoped that this new administration would at the very least be more diligent in its management of the sycophants who follow new leadership into office if not less inclined to such behavior. If not however, then we loyalists need and should not shrink from criticizing those of our own…PR profession or political party.

Burson itself is not without blame in this. Is it the recession or Penn’s greed that has clouded Burson-Marsteller’s judgment to such a degree that it cannot afford to turn down what is an obvious conflict of interest at worst, or at best a sketchy communication strategy…to haul in a few more million?

But my real question to the board of Burson-Marsteller or to whomever Mark Penn answers to these days, is why he continues to enjoy their loyalty when he continues to abdicate his responsibility of sound judgment and even, God forbid, good PR sense…